Future Servicing Experience and Role of GenAI @ MIT MEFTI 2023

Name: Future Servicing Experience and Role of GenAI @ MIT MEFTI 2023 — Howard Kwong
Start: 2023-08-23T11:00:00-0400
End: 2023-08-23T12:00:00-0400
Location: HKPC Academy

Wednesday, August 23, 2023
11:00 AM 12:00 PM 11:00 12:00

HKPC Academy 1st Floor, 78 Tat Chee Ave Kowloon Tong Hong Kong (map)

Google Calendar ICS

Future Servicing Experience and Role of GenAI @ MIT MEFTI 2023

The role and impact of Generative AI to insurance and customer experience. It explores how the emergence of ChatGPT changes consumer’s behaviours, experience and expectations towards obtaining information digitally going forward.

Source:: https://mefti.mit.edu/program/speakers-2023/

Posted in Speaker